Privacy & Security Policy

Your peace of mind is very important to us. We are committed to transparently informing you about the use of your information, both that which you provide to us and that which we collect. By using the Outils.Expert platform, you agree to comply with this privacy policy. We encourage you to read the following policy carefully.

Definition of Personal Information

For the purposes of this policy, "personal information" refers to any information that can identify you, such as your name, phone number, email address, and mailing address.

The terms "company," "our," and "we" refer to the Outils.Expert platform.

This policy represents the latest available version and applies only to this site. If significant changes are made, we will inform you as clearly as possible on the main page of our site.

Compliance with Law 25

Law 25, which strengthens the protection of data for Quebec citizens, is essential to our operations. We are committed to adhering to it by ensuring the confidentiality, security, and integrity of your data. Here are our key measures:

  • Consent: Your agreement is required before we collect your data.
  • Transparency: You will know how your data is used.
  • Security: Advanced security protocols protect your data.
  • Access and Correction: You have control over your data.
  • Retention: We retain your data in accordance with applicable laws.

For any questions regarding privacy or to exercise your rights, please contact Claude Lussier at info@groupe.expert or at 450-994-1199.

Data collected

Our site does not collect personal information unless you actively provide your data by using our services, such as:

  • Signing up for a service that requires your personal information.
  • Subscribing to a newsletter (only if you selected this option when creating your account).
  • Sending an email to the company containing personal information.
  • Creating an online account for our services (if applicable).
  • Requesting support via phone, chat, or forum (if applicable).
  • Participating in a contest on our site or our social media.
  • Other situations.

Mobile Device Usage

When you use our site on your mobile device, we may collect information regarding your device ID and your location. However, you can disable location services directly on your device.

Transactions

When you make a transaction on our site, we collect personal, financial, and demographic information. By completing this transaction, you explicitly consent to share your information with us. Your data is protected by systems implemented by the online payment provider. Transactions are conducted securely according to PCI secure transmission standards.

Cookies and Similar Technologies

We use certain cookies or similar technologies on our site to facilitate navigation between pages. However, these do not collect personal information about you. You can disable cookies in your browser settings. Please note that disabling cookies may affect how certain features display and restrict access to certain pages.

Data Collection Tools

Some data is automatically collected when you use our site, such as your IP address, operating system, browser, pages you visit, and queries you perform, as well as the time and date of your connection. This information does not identify you and is therefore not considered confidential or personal information.

We use analytics tools on this site to measure, collect, and store information, allowing us to analyze traffic on our site and improve our services. We care about the well-being of our customers and continuously seek to improve. You can choose to disable analytics cookies; however, you will still be able to access the site, although some secure pages may be blocked.

Use of Information

The information collected by analytics tools helps produce statistics and reports for this site, allowing us to better understand our clientele. The statistics and reports are used for managing and improving the services we offer.

No sale, rental, sharing, or disclosure of your personal information is made to third parties for marketing purposes.

Publication and third parties

We may share information that is neither personalized nor confidential about the company, such as usage trends of our services, with third parties. We ensure that no confidential information is transmitted without the customer's consent.

Security

We take all necessary measures to protect our users. The personal information we collect is encrypted using SSL (Secure Sockets Layer) technology, as mentioned earlier, and access to this data is strictly limited to personnel responsible for processing data. These individuals are subject to strict confidentiality obligations.

Data stored on our servers is only disclosed in the event of a legal obligation, to enforce our terms of use, protect our rights, property, and security, as well as those of our users, prevent fraud, or with your consent, and is protected by privacy and security settings.

See all payment options and details on the secure payment page.

Links to Other Sites

This site may contain links to other sites. These sites are not governed by our privacy policy. We recommend reviewing the privacy policies of other sites to understand their procedures regarding your confidential information. The company cannot be held responsible for the handling of confidential data on other sites to which we provide links for the convenience of our users.

Please feel free to contact us for any information regarding the processing of your personal data or to modify the data we have already collected. We will be happy to assist you and provide further information if necessary.

Last Modified Date: October 15, 2024